Privacy Policy

Last Updated: October 15, 2025

Website: kaftannighty.com

Store Name: Teddy Homewears

Contact: +91 93885 59551 | sunilkappen@gmail.com

Address: Teddy Clothings, Opp. National Empress Garden Apartments, Vennala, Kochi - 682028


1. Introduction

Welcome to Teddy Homewears.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our online store.

By using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We collect the following types of information to process orders and improve your shopping experience:

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Information (processed securely via Razorpay)

b. Non-Personal Information

We may collect technical and analytical data such as:

  • Browser type and version

  • IP address

  • Device details

  • Pages visited and time spent on the site

This helps us enhance the performance and usability of our website.


3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Sending order confirmations and shipping updates

  • Responding to customer service requests

  • Improving website performance and customer experience

  • Sending promotional emails (only with your consent)

We do not sell, rent, or trade your personal information to third parties.


4. Payment Information

We use Razorpay as our trusted payment gateway partner.
All payment transactions are encrypted and processed securely through Razorpay servers.

Teddy Homewears does not store your credit/debit card or UPI details on our website or servers.
For more details, you can review Razorpay’s privacy policy at https://razorpay.com/privacy.


5. Cookies

Our website uses cookies to enhance user experience.
Cookies help us remember your preferences and understand how visitors use our site. You can choose to disable cookies through your browser settings, but this may affect some website functionality.


6. Data Protection and Security

We adopt appropriate data collection, storage, and security measures to protect against:

  • Unauthorized access

  • Alteration, disclosure, or destruction of your personal information

All sensitive and private data exchange between you and the website happens over an SSL-secured communication channel.


7. Third-Party Services

We may use third-party services (e.g., Shopify, Razorpay, courier partners) for payment processing, analytics, and delivery. These providers have their own privacy policies that govern how they use your information.

Teddy Homewears is not responsible for any misuse of information by third-party service providers beyond our control.


8. Email Communication

By providing your email address, you consent to receive order updates, important notifications, and promotional messages.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or by contacting us directly.


9. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your order

  • Comply with legal and tax requirements

  • Resolve disputes or enforce our agreements

After that, data is safely deleted from our systems.


10. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of inaccurate information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at sunilkappen@gmail.com.


11. Children’s Privacy

Our website and services are intended for users aged 18 and above.
We do not knowingly collect personal information from minors. If you believe a child has provided us their data, please contact us immediately to remove it.


12. Changes to This Privacy Policy

Teddy Homewears reserves the right to update or modify this Privacy Policy at any time.
Changes will be reflected with a revised “Last Updated” date. Please review this page periodically.


13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

📞 +91 93885 59551
📧 sunilkappen@gmail.com
🏠 Teddy Clothings, Opp. National Empress Garden Apts, Vennala, Kochi - 682028